• No additional charges if data recovery is required on your new hard drive or computer, regardless of the reason
• Unlimited logical recovery attempts for deleted files
• One in-lab recovery attempt in our clean room laboratories, regardless of the reason
• Full credit of service price in the event data recovery is unsuccessful
• All shipping costs are covered if you require a clean room recovery attempt
• See a Geek Squad Agent in-store for more details

Please note: Hardware and parts are not included unless specifically mentioned above.

How to Prepare for Your In-store Service:

• Bring the device that requires service.
• If the device is a computer (desktop or laptop, PC or Mac), please bring along any system discs and required accessories like power adapters, specialty cables, and batteries.